Please read these terms carefully before ordering any Products.
These terms may be changed from time to time where it is necessary for us to do so for legal or regulatory reasons. The terms applicable to any order from the site are those that you agree to when placing your order.
These terms are only available in the english language.
THE ORDER PROCESS AND ORDER CONFIRMATIONS
All Orders are subject to availability and to acceptance by us. We will send you an email acknowledging receipt of your Order. Please note that this does not constitute acceptance by Us. The contract for purchase of the Product is formed when we send you an email confirming your Order.
If a product you wish to purchase is no longer available we will inform you via email as soon as possible. Where this is the case, you will not be charged for the Product and you will be given the option to request that we inform you of the future availability of the Product via email.
PRICE AND PAYMENTS
The price of a product is the price stated on the site at the time you place your order except in the case of obvious error. We try and ensure that all prices on our Site are accurate but errors may occur. If we discover an error in the price of a Product you have ordered before formation of a contract between us in accordance with these terms we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel, no payment will be taken from your card.
Prices on the site are displayed Value Added Tax. Delivery charges are included in the Product price. The total cost of your Order is the price of the Products ordered plus the applicable delivery charges depending on the delivery option you select .
We accept payment credit card and debit cards (VISA, MasterCard, Maestro, American Express, etc).
By placing your Order and making an offer to buy a Product, you authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity; to validate your credit card; to obtain an initial credit card authorization; to protect you and us from fraud; and to enable us to arrange delivery of your Order to your nominated delivery address.
We will send you a copy of your invoice as an attachment to the Order confirmation email We send.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment We will not accept your order and We will not be responsible for any delay or non-delivery and We are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of Our processing of your credit/debit card payment in accordance with your order.
EFFECTS OF CANCELLATION.
If you cancel your Order in accordance with the policy We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by Us or in the event you chose to keep one or more items from your Order) .
We will make the reimbursement without undue delay and no later than:
(a) 14 days after the day We receive back from you any Products supplied, or
reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
HOLIDAY SHIPPING may take a week extra to process
ORDER PROCESS/SHIPPING takes 7-10 BUSINESS DAYS
PRODUCTS ARE NONREFUNDABLE
Please note that you do not have the right to return any items due to sanitary reasons and Covid 19 .
We are not responsible for DAMAGED PRODUCTS DURING TRANSIT / DELIVERY
The carrier is liable for any loss or damage to any package up to an amount specified in the contract, if you have proof that they damaged the product during shipping. This can be hard to prove since we can't see what's going on with every individual package. But many of the major carriers offer shipping insurance to let the sender, you can file a claim if the package was damaged or lost in transit.